Privacy Policy

1. Information We Collect

When you use Easydata, we may collect the following information:

1.1 Personal Information

• Account Information: Name, email address, phone number, and password when you create an account.
• Transaction Information: Details of the VTU services you purchase through our platform.
• Contact Information: Email address and phone number for customer support.

1.2 Device Information

• Device ID: Unique device identifiers.
• Device Type: Information about your device model and operating system.
• App Usage Data: How you interact with our application.

1.3 Payment Information

We use secure third-party payment processors (Paystack, Flutterwave, etc.) to handle all financial transactions. We do not store your full credit card or bank account details on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our VTU services
• To process your transactions and send transaction confirmations
• To communicate with you about updates, security alerts, and support messages
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our terms and conditions

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our platform (payment processors, hosting providers, etc.).
• Legal Compliance: When required by law or to respond to legal processes.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you give us explicit permission to share your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication mechanisms
• Secure development practices

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Transaction records are retained for 7 years for accounting and tax purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Objection: Object to processing of your personal information.
• Data Portability: Request transfer of your data to another service.

To exercise these rights, please contact us at privacy@easy9jadata.com.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Third-Party Links

Our application may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We take appropriate safeguards to ensure your information remains protected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: easy9jadata@gmail.com
• By phone: +234 707 693 6947
• By mail: 94 jubilee road Aba, Abia state